Assessments


The Quest Connection is proud to represent a suite of Assessment products to assist in the recruiting, hiring, career development and succession planning processes.  We are familiar with a host of Assessments include the Profiles International Line.

Some selected assessments include:

The Checkpoint 360 Feedback System helps managers identify and prioritize their own development opportunities. It also helps the organization to better focus management training and development investments, proactively uncover misaligned priorities between senior executives and front-line managers, and surface management issues that could lead to low employee productivity, morale, satisfaction and turnover.

The Profile XT™ is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs. It is administered on the Internet and reports are immediately available.

Profiles Sales Indicator™ is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.

Step One Survey II™ lowers an employer’s risk when hiring people to positions of trust and responsibility. Employee theft costs employers an average of $9 per employee, per day – that’s over $2,000 a year, per employee, that comes off the bottom line. This survey helps to identify reliable job candidates with integrity and work ethic who are drug free. The Step One Survey II is how companies protect themselves from theft of money, property, time, and other assets.

Profiles Performance Indicator™ measures five individual characteristics and their impact on nine critically important aspects of success in business. The report helps you understand how an individual is effectively understood, motivated, and managed. It is economical and is quick to take, making it an ideal choice for your business.

Profiles Performance Indicator 2.0 is a management tool that provides managers and leaders with essential information to more effectively manage the performance of their employees. The Profiles Performance Indicator 2.0 provides key insights to understanding your employee, what motivates them, and how to improve their performance.

Profiles Team Analysis™ makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team’s strengths and alerts the team leader to potential problems.

Customer Service Profile™ Poor customer service costs your company dearly. Worldwide, up to two-thirds of all customers leave due to poor customer service. Every customer service encounter has the potential to gain repeat business or drive it away. Concise and easy to administer, the Customer Service Profile identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success. Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company’s perspective on providing customer service with the perspective typically found for those in your industry. Recognizing that distinct industries have specific customer service values, the Customer Service Profile is also available as a custom product for health-care, hospitality, financial and retail industries.

To learn more about one company’s experience using these powerful assessments, click here.